Wed - Thurs: 10am - 2pm Sat: 8am - 2pm *** NOON CLOSING WHEN FORECAST 38° OR ABOVE ***



FAQs

SUMMER OPENING HOURS

WED & THURS 10am - 2pm

SAT 8am - 2pm

(NOON CLOSING ANY DAY FORECAST OVER 38°)

Bee Swarm Help

For help with swarms and established wild colonies you can contact your local council or consult https://aussieapiaristsonline.net or for swarms in South Australia you can contact the Beekeepers Society of South Australia (BSSA)

Does Hive Works have a store?

Yes! We’re located at 4/27 Ellemsea Cct, Lonsdale. Check below for our opening hours. 

How do I purchase products from you?

You can only purchase online for delivery (or warehouse collect) or feel free to come in and shop in store during opening hours. Bulky items will require a personalised freight quote using the link on the product page.

I’m looking for a particular product. How do I know if you have it?

All of our products can be found on our online store. If something isn’t listed, we don’t stock it.

You seem to have sold out of a product I’m looking to purchase. Can you contact me when it’s available?

Sorry, we don’t have waiting lists for products and are unable to provide individual responses for when (or if) products will be available again. But simply enter your email address on the product page to receive an email notification when that product becomes available again.

How long will it take to receive my order?

All online orders are processed during are warehouse opening hours only and ship on the following Monday, Thursday and Friday mornings.

Hive Works is unable to provide individual ETA's for orders, but most orders are received, processed, shipped and received by the customer within 7 to 14 days.

Please consult your tracking email for delivery timeframes. 

Can you express ship my order?

No sorry. All shipping is via regular Australia Post or courier services, express services are not available. 

Do you sell items other than beekeeping supplies?

We certainly do! We are all about sustainable living and sell items from chicken coops to wicking beds and high-quality garden tools. Check out our products page to see the range.

How can I contact Hive Works?

Contact with Hive Works is either by visiting us during opening hours or consulting the FAQs above. For other enquiries not answered above, you can email us here

Sorry but no phone calls are made or received.